Our promise

Try it for 60 nights. Love it, or get every dollar back.

Light works slowly, so we give it time. Use your set every evening for up to 60 nights. If your neck doesn’t look smoother, send it back for a full refund.

Full refundNo video proofNo restocking feeNo questions

How it works

Three simple steps

1Nights 1–60
Use it every evening
Ten minutes on the neck, chest and face. Take a photo on night one, in the same light, to compare later.
2Any time before night 60
Not convinced? Email us
Send your order number to our support team. We reply within one working day with the return steps.
3Within 5 working days
Get every dollar back
Once your set is back with us, we refund the full price to your original payment method.

Why 60 nights

Most trials end before the light has time to work

Red and near-infrared light doesn’t change skin overnight. Most women feel softer skin in the first few weeks, and see smoother texture after 8 to 12 weeks of nightly use.

A 14- or 30-day return window ends before that. So we give you 60 nights: enough time to see it on your own neck, in your own mirror, before you decide.

The fine print

Short and fair

Used is fine

That’s what a trial is for. You don’t need to keep the packaging perfect.

No video proof, no restocking fee

You don’t have to explain why or show us anything.

Send back the whole set

The neck piece, remote, cable, straps and the free LED face mask. The Skin Guide is yours to keep.

Email us first

We send you the return address and steps. Parcels sent without contacting us can’t be refunded.

60 nights from delivery

The trial starts the day your set arrives, not the day you order.

One trial per customer

The promise covers one set per customer. Resale orders aren’t included.

Questions about the promise

Do I really get the full price back?

Yes. The full price you paid for the set goes back to your original payment method, within 5 working days after your return arrives.

Who pays for return shipping?

[Return shipping is free: we email you a prepaid label.] / [Return shipping is paid by you; everything else is refunded.] Choose one before publishing.

What if my set arrives damaged?

Email us within 14 days of delivery with a photo and we’ll send a free replacement or a full refund, whichever you prefer.

Can I return it on night 59?

Yes. As long as you email us by night 60, you’re covered. Then you have 14 days to send it back.